Mgr-Freight Analysis

in Open, TN

Mgr-Freight Analysis Job

Job Description Job Attributes+

  • Job ID

    25892-451986

  • Req #

    443557BR

  • Job Location

    Open
    Open, TN, US

  • Job Category

    Operations

Job ID: 443557BR
Address Line 1: Open
City: Open
State: Tennessee
Position Status: Full-Time
Grade: 11
Work Hours: Varies

Job Description

This position will be domiciled in one of these states: IL, MO, IA, MN, WI, SD, ND, NE or MT.

POSITION OVERVIEW:

Manage the staff responsible for inspection and investigation of shipment characteristics to validate accurate application of the National Motor Freight Classification (NMFC) standard and all FedEx Freight rules and regulations, for recovery of revenue and acting as a liaison with other functional departments. Work with Sales and Operations leadership as an educational resource for weight validation issues.

ESSENTIAL JOB DUTIES/RESPONSIBILITES:

1. Recruit, select, train, develop and motivate a staff of freight analysis team members
2. Ensure compliance with National Motor Freight Classification (NMFC) as well as FedEx policy
3. Assist Freight Analysis, Operations and Sales employees with education and execution of all Freight Analysis and weight validation processes
4. Investigate, identify, and address opportunities for improvement of shipment characteristics
5. Provide support for Pricing functions through research and analysis of freight handling characteristics
6. Ensure all customer facing employees provide a level of customer service that delivers on “The Purple Promise” at every point of customer contact
7. Analyze, gather data, and develop statistical reports to monitor success in all Freight Analysis processes
8. Develop, gather, write and organize data for use in manuals, procedures or presentations that may be used for forecasting and planning
9. Control expenses for Freight Analysis activities and provide solutions for cost reduction
10. Develop good morale and positive working relationships with all employees
11. Assist regional and local management in initiating a proactive approach to reduce classification and reweigh corrections
12. Perform special assignments or special projects
13. Assist in quality assurance and customer satisfaction
14. Comply with all applicable laws/regulations, as well as company policies/procedures
15. Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

QUALIFICATIONS:

• Bachelor’s degree or equivalent work experience plus five (5) years transportation industry experience, two (2) years’ experience in weighting and inspection programs preferred
• Solid knowledge and understanding of the National Motor Freight Classification (NMFC), and characteristics of freight, required
• Excellent interpersonal communications skills, including verbal, written and visual (presentation) communication skills
• Good math, analytical and problem solving skills
• Excellent organizational, time management, and multi-tasking abilities
• Strong MS Office knowledge, including but not limited to Word, Excel and Outlook

WORKING CONDITIONS:

• Must be able to work a flexible schedule including evenings, nights, weekends, holidays, and otherwise assigned
• Travel as needed

Division Category: Operations
Company Name: FedEx Freight Inc.

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